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Expand the lists below to view contacts by category. 

Contacts

Independent Assessor
Liberty Healthcare 
208-258-7980
1-877-305-3469
idahoyes@LibertyHealth.com

Contact the Independent Assessor for a mental health assessment for your child if:

  • Your child would like Medicaid and your household earns between 185-300% of the Federal Poverty Guidelines 
  • Your child already has Medicaid and you would like to access respite services paid by Medicaid
  • You are unsure if your child will qualify for Medicaid because of income eligibility requirements, but would like access to the YES system of care through the Children’s Mental Health program.

Note: A youth is not required to go to the Independent Assessor unless they are applying for Medicaid with a household income between 185-300% of the Federal Poverty Guidelines, or the youth needs access to Medicaid paid respite.

Idaho Behavioral Health Plan (IBHP) Managed Care Provider
Optum Idaho
1-855-202-0973
optum.idaho.yes@optum.com

Contact the IBHP if your child has Medicaid and you need help locating a mental health provider. They are also available 24 hours a day in case of a mental health crisis.

Apply for Medicaid
Department of Health and Welfare Assistance Programs
1-877-456-1233 (toll free)
idalink.idaho.gov

Visit the Department of Health and Welfare website to get information about applying for assistance. All Idaho self-reliance programs use the same application process. 

Non-Emergency Transportation
MTM
1-877-503-1261

Contact MTM if your child has Medicaid and needs transportation to Medicaid payable appointments.

Voucher Respite Program Administrator
BPA Health
208-947-5154
1-866-617-3126
respitecare@bpahealth.com

Contact BPA Health to access funds to help pay for respite care that is not part of Medicaid.

Division of Behavioral Health
Children’s Mental Health
Find Your Regional Office

Contact your Children’s Mental Health regional office for help accessing the YES system of care if your child does not qualify for Medicaid. They can also help you identify and navigate local mental health services and supports.

Division of Behavioral Health Contacts
Find Your Regional Office

Idaho Department of Juvenile Corrections (IDJC) Contact
Monty Prow, Director
Idaho Department of Juvenile Corrections
208-334-5100
Monty.Prow@idjc.idaho.gov
idjc.idaho.gov

State Department of Education Contact
Charlie Silva, Ph.D
Director, Special Education Services
Idaho State Department of Education
208-332-6800
csilva@sde.idaho.gov
sde.idaho.gov

Idaho Federation of Families for Children’s Mental Health
208-433-8845
support@idahofederation.org
Support Line Request

The Idaho Federation of Families for Children’s Mental Health is a family-run nonprofit organization that supports and advocates for Idaho families who have children with mental health concerns.

Idaho Parent Network for Children’s Mental Health
info@idahoparentnetwork.org

The Idaho Parent Network for Children’s Mental Health supports parents in Idaho with online resources to help them navigate our mental health system.

Idaho Parents Unlimited
208-342-5884
1-800-242-IPUL (4785)
parents@ipulidaho.org

Idaho Parents Unlimited is a non-profit organization that educates families about their rights, responsibilities, and protections under the Individuals with Disabilities Education Act (IDEA). They also assist families in making informed choices about health care.

National Alliance on Mental Illness (NAMI) Idaho
idahonami@gmail.com

NAMI Idaho strives to improve the quality of life for all those affected by mental illness through support, education, advocacy, and research.

Idaho Behavioral Health Plan Managed Care Provider
Optum Idaho Provider Contacts
Provider Line: 1-855-202-0983 Extension 1
Provider Website
Email:  optum.idaho.yes@optum.com
Network Provider Training

ICANS
Technical Support
208-332-7316
1-844-726-7493
ICANSHelpDesk@dhw.idaho.gov

ServicePRO (Support Portal)

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