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Contacts

YES Contacts
Independent Assessor

Liberty Healthcare 
208-258-7980
1-877-305-3469
idahoyes@LibertyHealth.com

Contact the Independent Assessor for a mental health assessment for your child if:

Note: A youth is not required to go to the Independent Assessor unless they are applying for Medicaid with a household income between 185-300% of the Federal Poverty Guidelines, or the youth needs access to Medicaid paid respite.

Idaho Behavioral Health Plan Managed Care Organization
Magellan Healthcare
1-855-202-0973 
https://www.magellanofidaho.com/

Apply for Medicaid
Department of Health and Welfare Assistance Programs
1-877-456-1233 (toll free)
idalink.idaho.gov

Visit the Department of Health and Welfare website to get information about applying for assistance. All Idaho self-reliance programs use the same application process. 

Non-Emergency Transportation – Medicaid members

Contact MTM at 1-877-503-1261 or online at https://www.mtm-inc.net/idaho/ if your child to their Medicaid-paid behavioral health or medical appointments.

Voucher Respite Program Administrator
BPA Health
208-947-5154
1-866-617-3126
respitecare@bpahealth.com

Contact BPA Health to access funds to help pay for respite care that is not part of Medicaid.

Idaho Behavioral Health Plan Governance Bureau
1-866-681-7062
IBHP@dhw.idaho.gov

Idaho Behavioral Health Plan Governance Bureau
1-866-681-7062
IBHP@dhw.idaho.gov

Idaho Department of Juvenile Corrections (IDJC)
ContactUs@idjc.idaho.gov
208-334-5100
idjc.idaho.gov

Idaho Department of Education
208-332-6800
info@sde.idaho.gov
sde.idaho.gov

Families and Youth of Idaho (FYIdaho)
704 N. 7th St. Boise, Idaho 83702
208-433-8845
www.fyidaho.org
Families and Youth of Idaho (FYIdaho) is committed to improving, preserving, and restoring the mental health of youth and families through support, education, and advocacy.

Idaho Parents Unlimited
208-342-5884
1-800-242-IPUL (4785)
parents@ipulidaho.org
Idaho Parents Unlimited is a non-profit organization that educates families about their rights, responsibilities, and protections under the Individuals with Disabilities Education Act (IDEA). They also assist families in making informed choices about health care.

National Alliance on Mental Illness (NAMI) Idaho
idahonami@gmail.com
NAMI Idaho strives to improve the quality of life for all those affected by mental illness through support, education, advocacy, and research.

Idaho Behavioral Health Plan Managed Care Organization
Magellan Healthcare Provider Contacts
Provider Line: 1-855-202-0983 
https://www.magellanofidaho.com/for-providers
Email:  IdahoProvider@MagellanHealth.com

ICANS
Technical Support
208-332-7316
1-844-726-7493
ICANSHelpDesk@dhw.idaho.gov

Online Portal

Division of Medicaid
MedicaidAppeals@dhw.idaho.gov
Phone: 208-334-5747
Fax: 208-364-1811
Mail: Medicaid Appeals – IDHW, PO Box 83720, Boise, ID 83720-0009
In Person: Your Local Health & Welfare Office
Web link for processes: https://publicdocuments.dhw.idaho.gov/WebLink/Browse.aspx?id=17618&dbid=0&repo=PUBLIC-DOCUMENTS

Division of Behavioral Health
Email: APS@dhw.idaho.gov
Mail: 450 West State Street 10th floor P.O. Box 83720, Boise, ID 83720-0036
Fax: (208) 639-5741
An appeal can be requested verbally by calling 855-643-7233 and must be followed up with a written request
using one of the options listed above.

Division of Welfare/Self-Reliance (Medicaid and other benefit eligibility):
MyBenefits@dhw.idaho.gov
Phone: 877-456-1233
Fax: 866-434-8278
Mail: Self-Reliance Programs, PO Box 83720, Boise, ID 83720-0026
In Person: Your Local Health & Welfare Office
Web link for processes: https://healthandwelfare.idaho.gov/appeals-and-fair-hearings

Idaho Behavioral Health Plan – Magellan Healthcare
Phone: 1-855-202-0973
Email: IDAC@magellanhealth.com
Fax: 1-888-656-9795
Mail:

Magellan HealthCare, Inc.
Attn: Idaho Quality Department
P.O. Box 2188
Maryland Heights, MO 63043

Idaho Department of Education
info@sde.idaho.gov
Mail: Special Education Dispute Resolution Idaho State Dept. of Education P.O. Box 83720  Boise, ID 83720-0027
Phone: (208) 332-6914 or (800) 432-4601
TT:  (800) 377-3529
Fax: (208) 334-2228
Dispute Resolution Process: https://www.sde.idaho.gov/sped/dispute/

For more information, visit the Appeals page.

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