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Comments and Questions

If you have a question, please provide your information in the “Contact Us” form and type your question or comment into the space provided.When you click “Submit,” your question will be sent to our YES staff and you will receive a copy of your message as confirmation. You can also contact YES via email.

If you’d like to share your experiences with YES, please enter your information in the “YES Experience Reports” form. 

NOTE: This form should not be used to request mental health services. If this is an emergency, please call 911.
You can also contact us via email at yes@dhw.idaho.gov. If you are looking for services in your area, please contact one of our regional offices.

Contact Us

Please Note: Unless they are a witness, Idaho law protects the disclosure of identifying information about an individual who reports concerns relating to any Department responsibility, or information about individuals who are not the subject of the record and who provide information to the Department in the ordinary course of business. IDAPA 16.05.01.075.

    First Name
    Last Name
    Phone Number
    Email Address
    Where are you located? (Please provide your zip code or the name of the community you live in)
    What is your role?
    Enter Your Question or Comment

    RESOURCES

    Contact UsYouth Empowerment Services Concerns & Complaints
    Contact UsContact Us

    YES Experience Reports

    The YES Family Advisory Committee wants to hear stories from parents about how the YES System of Care is working well for families, or how it can improve. This is not a complaint, and anyone interested in filing an official complaint is encouraged to submit a complaint here.
    Please use the YES Experience Report form below to submit your Youth Empowerment Services stories, whether they are positive or negative. They will be reviewed by the YES Family Advisory Committee to help identify barriers in the current system and for possible inclusion in a QMIA report. Your story will not be shared in the report and you will not be identified unless you indicate on the form that you are both OK with someone following up on your story and OK with it being shared. You will always be contacted before your story is shared and identifying information (name, etc.) will be removed. (Please see the note on disclosure of identifying information below) You are welcome to submit the form anonymously, but please note that it cannot be submitted without your e-mail address and we cannot contact you for additional support or follow-up if you do not provide an e-mail address or phone number. Thank you for taking the time to share your experiences so we can continue to help improve YES for all of Idaho’s families!
    Note on disclosure of identifying information: Unless they are a witness, Idaho law protects the disclosure of identifying information about an individual who reports concerns relating to any Department responsibility, or information about individuals who are not the subject of the record and who provide information to the Department in the ordinary course of business. IDAPA 16.05.01.075.

      Date (required)
      Parent Name
      Address
      ZIP/Country
      Region (if known)
      E-mail Address
      Phone Number
      Required: Would you like for someone to contact you by phone to follow-up on your experience?
      Required: Do we have you permission to share your story with others? (You will be contacted each time to verify your permission before your story is shared)
      Tell us your story about an experience with the YES system that you would like to share. (If you’re struggling to get started, here are some questions that might help give your story some structure: What service or support were you needing for you child? Why were you seeking this service or support? How did you go about attempting to access this service for your child? What challenges did you experience as you attempted to access the service for your child)
      What, if anything, did the system do right in the midst of this experience?
      What, if anything, could the system have done that would have made this experience better?

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